Our vision of becoming a worldclass technology company wont be achieved without worldclass project management. Give staff the power to collaborate more effectively from diverse and remote locations. An inside look at telstras flexible working programme. To achieve the goal of worldclass performance in project management, telstra turned to pmi certifications, standards and frameworks, and developed career paths for project talent as recommended in our pulse of the profession reports.
Achieveforum delivers leadership solutions that are designed for the customer and are built on more than 85 years of global. Akash jattan, telstra case study telstra ie, moyees location ustraia nustr teecommunications. Clear focus on improving employee experience, as a strategic hr priority. Renishaw selected telstra because of the companys strength in the asia pacific region and its ability to provide a truly global network. Leveraging the strengths of both telkom indonesia and. Tell us what youre interested in, or if youre not sure, we can give you a few options. A read is counted each time someone views a publication summary such as the title, abstract, and list of authors, clicks on a figure, or views or downloads the fulltext. Case study telstra deploys first fuel cell system as backup power at base station exchange site in australia background telstra is australias leading telecommunications company providing over 9. Gsma internet of things case study telco gsm networks for. Find out more about the webinars telstra s mission is to create a connected future for everyone. In 2009 one of telstra s digital agencies engaged me to write a series of case studies that would show australian businesses why they should use telstra business for their it and telecommunications needs. In trialing the solution, telstra and ericsson are now paving the way for worldwide adoption. In particular, telstra asked nera to evaluate the efficiency of telstra s base year operating expenditure, which is a key input into the acccs building block model that is used to determine fixed line service prices. Telstra is australias leading telecommunications and information services company and one of the bestknown brands in the country.
Improving operational efficiency through data integrity. Telstra, telkomtelstra brings an unparalleled combination of deep local market expertise and global managed solutions experience. Telstra super was able to make excellent use of the facilities at interactive, including, the meeting rooms, theatre and common areas. This project was a natural extension of the nbn customer experience vision that huddle and telstra had codesigned. Bridging the technology gap and delivering exceptional customer experiences using the telstra programmable network. Data from the service reveals the helpline has reduced the number of emergency department visits for non acute treatment. Case study medmobile reduces medication round times for amana living amana living is one of western australias largest providers of care and services for older people. Business case study beehive industries as ocai lprocurement partnershpi. Telstra 4 client overview telstra is australias leading telecommunications and information services company, and one of the bestknown brands in the country. Telstra s mission is to create a connected future for everyone.
Mobile needs are met through a range of apps and responsive web pages. Documentation login voss and telstra agile management for a ucaas platform. Telstra super business continuity case study interactive. Telstra s combined approach automates that process as much as possible reducing operator and regulator workloads. It offers motoring, insurance, finance, security and other services to its members. Telstra asked us to develop a learning program to assist their product managers with their product development skills. Telstra and their kloud team helped us to explore and. Outcomes have improved, and meetings that used to take me an hour can now take 20 minutes. Nera was commissioned by telstra to assess the efficiency of telstra relative to an appropriate international benchmark.
This case study highlights how telstra as an example of one such organisation is starting to build these deeper connections and how the quest to become more connected to the customer is impacting their culture and fundamentally changing how they do business. Case study federal government department case study. Spread over 21 sites, amana livings services include residential care, housing, home care services, respite care and dementia care. Roi calculations use industry standard assumptions regarding the time value of money. Telstras ceo david thodey had been leading the organisation on a humanistic journey, galvanising and engaging its workforce on an enhanced vision of customer experience and the values, culture, diversity and flexibility that the future demanded. Telstra case study help australia telstra case study. Gsm networks for low altitude airspace management telstra has.
Telstra case study assignment help my assignment services. Warwick bray, group managing director, product, telstra talks about the benefits of the partnership. Also, if youre looking for highquality resources such as journals and articles, pdf files, videos, research papers, ebooks, and other secondary literature to write. Telstra ltd 4 strategic analysis of telstra limited corporation company history the origins of telstra dates back to 1901, when the commonwealth government created the department of postmaster general to handle all national postal services, telegraph, and telephone. In a commoditised market, telstra had flat growth of 3. Telstra set to save with centrally managed infrastructure. A training course previously planned for telstra super team members during the time of the disaster proceeded as planned, with the training supplier holding the sessions in interactives impressive light theatre. Gsma internet of things case study telco gsm networks for low altitude airspace management gsma internet of things case study telco gsm networks for low altitude airspace management.
This 11page case study shares how an australian telecommunications firm has delivered highlyvisible improvements to their hr experience. To download this case study as a free pdf, click the button below. Telekomunikasi indonesia telkom indonesia, indonesias largest telecommunications operator, and telstra corporation limited telstra, a regional leader in enterprise services. Store representatives were automatically verified and transferred to a philippines call centre for credit check authorisations. The full telstra annual report can be accessed using the following link.
This case study looks at how telstra has harnessed the power of voss to develop a worldclass hcs practice. Medmobile reduces medication round times for amana. Improving operational efficiency through data integrity management with telstra case study doug duke daniel kulawiec. Telstra retail case study 1 case summary auraya assisted telstra to develop a voice biometric verification solution using armorvox for in store credit check authorisations. They decided to invest in the serraview strategic property management system. Case study september 2016 telstra has approximately 33,000 employees in over 20 countries and offers a wide range of services around the globe, with a focus on the asiapacific region.
Telstra corporation recently installed a number of hitachis leading digital presentations solutions in its new stateoftheart, multimillion dollar queensland. This resulted in an even more pressing need to ensure a deep bench of bold and. Panasonic michael sager june 2005 in 2001, telstra realised it needed to refresh the full fleet of mobile devices for technicians in its metro and regional field services divisions. Telstras story 2 21 project management institute, inc.
Telstra case study 5 next steps australians to enter a new era of connectivity with 2 million hotspots expected nationwide pursuing its goal of making australia a connected country, telstra is working in partnership with local councils and enterprises to. Hes also a solarwinds certified professional, although he isnt an end user of the tools. These initiatives, supported by their leadership, have helped telstra to create a rising tide that lifts all. Jul 29, 2017 diversity and inclusion by chief sustainability office july 29, 2017 we value diversity and inclusion and the benefits they bring to the telstra group in achieving our objectives, enhancing our reputation, and attracting, engaging and retaining talented people. An intensive and contextual analysis of a person, organization, group, or any subject of concern to examine contemporary reallife events and later provide the basis for the application of ideas and extension of methods. The information in a spark team room provides the context for the conversation.
Telstras combined approach automates that process as much as possible reducing operator and regulator workloads. Every day, gsp manages an average of 2,000 unique customer. Transform the way you do business with our unified communications. Case study calladoc attends to was regional health telstra. Telstra partnered with ericsson to expand its offering, launching 4g service on its next g network. Beehive undertakes sim card kitting for telstra, involving sim card scanning, labelling and data veriication, all of which require a very high level of detail and precision. Telstra s story 2 21 project management institute, inc.
Huddle was engaged to establish a vision for a common endtoend service experience strategy for nbn within telstra. Telstra business plan case study free download as word doc. Participants were assessed through workintegrated strategic business projects, panel presentations, facilitated collaboration sessions and online flexible learning. Telstra offers a full range of services and competes in all telecommunications markets throughout australia, providing more than 8. Australia case study 4 1 introduction the development of broadband networks and services is a key issue for governments around the world. Replacing its existing network, renishaw opted for telstra s global ip virtual private network vpn service with bandwidths ranging from 2mb to 20mb depending on the needs of each location. Read how it leveraged an interconnectionfirst strategy on. Tafe enterprise partnered with telstra to formally recognise the technical leader program as a training program leading to a. Telstra took the decision to work directly with voss to create a better model, more suited to their requirements and desire for market leadership. Improving capability with project management certifications.
Telstra s ceo david thodey had been leading the organisation on a humanistic journey, galvanising and engaging its workforce on an enhanced vision of customer experience and the values, culture, diversity and flexibility that the future demanded. Improving capability with project management cartifications. Newcastle business school, the university of newcastle. Case study calladoc attends to was regional health telstra health is addressing the gap on access to the essential health services enjoyed by those of us in metropolitan regions, compared with remote and isolated regions.
Telstra and ericsson have a long history together, says mike wright. Jun 08, 2016 quantum computing explained with a deck of cards dario gil, ibm research duration. Telstra 3 executive summary telstra recognised they had the scope to better utilise their property portfolio, reduce realestate costs, and manage moves more effectively in order to increase their bottom line. Telstra and ericsson have a longterm relationship and have been working closely together to improve network performance levels. Telstra business plan case study short message service. In 2009 one of telstras digital agencies engaged me to write a series of case studies that would show australian businesses why they should use telstra business for their it and telecommunications needs. The advantage of working with ericsson is we get all of the network advances early. Challenge after the successful rollout of a new online banking platform, westpac received numerous requests for additional features and needed to deliver quickly. Founded in 1999, cloudmax is a leader in web hosting services in taiwan, focusing on network operations infrastructure and professional consulting services. Learn how telstra services and solutions have helped our customers. By the year 1946, the commonwealth government had established the overseas telecommunications commission otc. Telstra deploys first fuel cell system as backup power at. Ams group first engaged telstra to provide an office 365 solution.
Telstra business, a division of telstra, provides a range of voice and data services to medium to largeenterprise clients. Telstra case study suggested solution knowledgequity. The tablet connects directly to a laptop and allows people to interact with the content on the screen through the use of an intuitive wireless pen. Case study suppose you are the marketing manager for telstra and your main job role is to plan, implement and manage basic marketing and promotional activities. Telstra is australias leading telecommunications and technology company, offering a full range of communications services and competing in. Senior industry leaders were hired to boost the divisions capabilities, and in only two years, the number of employees grew to more than 1,500. For decades, the telecommunications giant has been working hard to build that future for every one of its customers.